Delta Dental of Virginia offers three ways to update your enrollment:
Below are instructions for each method. If you have questions, contact your account management team or call us at 800.237.6060.
Learn how to enroll a new employee by watching the quick video tutorial below, or scroll down for a step-by-step guide.
To enroll a new employee, log into the employer portal and click Employees, click the Enroll New Employee button, and then follow the steps outlined below.
If your group has 100 or more employees and you are submitting paper enrollment, click the Large group enrollment form button below to download the updated form. Effective 03/30/2020 the old form will be obsolete. To ensure timely processing of new enrollees, discard older forms, download the new one and follow the steps below.
If your group has less than 100 employees and you are submitting paper enrollment, click the Pool group enrollment form button below to download the updated form. Effective 03/30/2020 the old form will be obsolete. To ensure timely processing of new enrollees, please discard old forms once you have downloaded the new one. Then follow the steps below.
There are no changes to how you submit your electronic eligibility (EE) files at this time, as we have mapped your sub-locations to the new structure. Any bills and reports, including your EE Error Reports, will display your information in the new structure, with employment attributes and benefit plans tracked at the subscriber level.
For questions about managing employee eligibility, contact the Billing and Eligibility Department at Delta Dental of Virginia at 800.989.8000 or 540.263.6060, or email billing@deltadentalva.com.