Delta Dental of Virginia complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Delta Dental of Virginia does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Delta Dental of Virginia:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Corporate Compliance Officer at 1.800.237.6060.

If you believe that Delta Dental of Virginia has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Corporate Compliance Officer
ATTN: Compliance Dept.
4818 Starkey Road
Roanoke, VA 24018-8510
Toll-free — 1.800.237.6060
TTY number — 1.877.287.9039 or 1.540.491.9714

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Corporate Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, DC 20201
TDD Number — 1.800.368.1019 or 1.800.537.7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance Services

Language assistance services are available to enrollees with limited English proficiency.